Helping Pregnant Women Navigate Prenatal Care During COVID-19 Lockdowns

Helping Pregnant Women Navigate Prenatal Care During COVID-19 Lockdowns

2020 April| Rapid Prototyping | Volunteer Project

2020 April| Rapid Prototyping | Volunteer Project

tl;dr

  • Reached 48,840 page views and 24,036 unique users.

  • Collaborated remotely with product managers, designers, developers, and medical content writers.

  • Delivered and iterated from V0.1 to V1.2 over 12 weeks.

  • Sponsored by Mead Johnson China as a non-profit initiative.

Pregnant Mothers were facing with multiple risks during the lockdown.


During the early COVID-19 outbreak in Wuhan, overwhelmed hospitals and citywide lockdowns made it difficult for pregnant women to access prenatal care information and medical support.


Through interviews with mothers and doctors, we identified three key risks:


  • Hard to reach out to hospitals

  • Restricted public transportation

  • No vaccine to protect anyone


What we focused on:


While many of the challenges were beyond our control, two key opportunities stood out:


  • Helping expectant mothers determine whether a hospital visit was truly necessary before making the trip.

  • Increasing transparency around hospital availability, services, and access to care.


To learn more about how I explored this problem space, you can view the Presentation Deck I created. The sections below showcase the key user journeys and workflows through the app.

Pregnant Mothers were facing with multiple risks during the lockdown.


During the early COVID-19 outbreak in Wuhan, overwhelmed hospitals and citywide lockdowns made it difficult for pregnant women to access prenatal care information and medical support.


Through interviews with mothers and doctors, we identified three key risks:


  • Hard to reach out to hospitals

  • Restricted public transportation

  • No vaccine to protect anyone


What we focused on:


While many of the challenges were beyond our control, two key opportunities stood out:


  • Helping expectant mothers determine whether a hospital visit was truly necessary before making the trip.

  • Increasing transparency around hospital availability, services, and access to care.


To learn more about how I explored this problem space, you can view the Presentation Deck I created. The sections below showcase the key user journeys and workflows through the app.

Generative AI was used exclusively for copy editing and readability improvements